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For urgent or critical support needs requiring an immediate response, please contact Customer Support directly. Please see below for the number of the center nearest you.

Support for Broadcast Products

  • United States/Americas
    • Telephone: +1 800 547 8949 or +1 530 478 4148
  • For all other regions please refer to the full list of contacts.

Support for Professional Products

  • United States/Americas
    • Telephone: +1 801 222 5204
    • Support hours (PT):
      • Monday - Friday, 9:00am to 5:00pm
  • For all other regions please refer to the full list of contacts.
Contact Customer Support – Email

With international call centers, parts distribution hubs, factory-repair facilities, and research and development labs, our worldwide service organization can address your questions quickly and completely. You may also attach additonal photos, screen shots, or log files below.

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First Name *
Last Name *
Company/Organization *
Phone Number *
Cell Phone Number 
Fax Number 
E-mail Address *
Street Address *
City/Town *
State/Province *
Country/Region *
Zip/Postal Code *

Product Line *
If you are unsure which Product Line to select, please refer to our Products page.
Product/Model Number *
Serial Number 
Detailed Problem Description/Support Question *

You may upload a picture, screen grab, or logfile to further describe the issue. Please note: 5MB limit applies to each upload.


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