Privacy Policy
Your Privacy Is Important to Us!
We, at Grass Valley, a Belden brand, value your trust and confidence.

We believe that we earn your trust and confidence when we continue to bring you exceptional products or services and do so in a very private and secure manner. We believe that trust and confidence is sustained as we honor that commitment to you, day in and day out.

Grass Valley is a global company, offering digital products and services worldwide, and forms part of the Belden Inc. group of companies, with business units, divisions and subsidiaries spread across the globe, including within the European Union. This privacy statement is applicable to the information we collect on our websites.

We created this privacy statement to inform you of our global commitment to you.

Keeping the personal information we collect about you secure is one of our most important responsibilities. We value your trust and handle personal information with care. Our employees access information about you when needed to complete your product purchase, maintain your service or warranty agreements and otherwise meet your needs. We may also access information about you when considering a request from you for additional services, honoring our agreement with you or when responding to requests as required by law.

We safeguard information according to established security standards and procedures, and we continually assess new technology for protecting information. Our employees are trained to understand and comply with these information principles.


We collect personally identifiable information from you, for example, when you purchase a product or service contract, when you register on one of our websites, complete a survey, or when you request information from one of our family of companies.

The personal information we collect includes, for example, name, address, preferences, credit card information to process purchases , email addresses, click stream and navigation data.

Keeping personal information accurate and up-to-date is very important. Our customer service personnel are available to review the information we hold about you and to use them in conformity with Computer Technology and Personal Date Protection Laws, such as your warranties and service contracts, so that together we can confirm their accuracy. If you ever find that information about you is incomplete, inaccurate or not current, we want to correct it. In compliance with local Computer Technology and Personal Date Protection applicable Laws, we also stay at your disposal in order to access, rectify or request deletion of any data you provided us. Please contact us through one of the contact mechanisms listed below:

We bring you value and benefits, while honoring your preferences:

When we accept your personal information we use it to provide you goods and services, establish warranties and service contracts and to provide you quality customer services.

How—and why—information is shared:
We limit who receives information and what type of information is shared. We share information with the goal of bringing you innovative digital products and more choices.

Sharing information within Grass Valley:

To offer you a full suite of Grass Valley digital goods and services, the personal information we have about you may be shared among the family of Grass Valley companies as permitted by law and our agreement with you.

Sharing information with companies that work for us:

To assist us in offering you goods and services and our agreement with you, we may occasionally share information with companies that work for us, such as companies that process your order or record your warranty information.

Sharing information with companies that bring you value:

In agreement with you, personal information (excluding credit card information) may be shared with other reputable organizations whose products and services you may find beneficial.

Sharing information with others:

We may provide your information as required by law or legal process; to protect and defend the rights of Grass Valley and under circumstances, we believe reasonably necessary to protect the personal safety of users, Grass Valley, this site, or the public.

If you do not want Grass Valley to make commercial use of these data, please send an email to the following address:


You will be offered an opportunity to express your preference regarding the use and dissemination of information about you. That opportunity may be made available at the time you register on our web site or when you fill out a warranty card. You may always call our customer service units or contact us using the information listed below to share your preferences with us. While the specific preferences offered may vary from region to region across the world due to local law and/or practice, it is Grass Valley's goal to listen and honor our customers' preferences. Your continued trust and confidence depends upon it.


Grass Valley websites may contain links to other sites; however, we are not responsible for the content or the privacy practices employed by the other sites. We encourage you to read these other privacy statements.

Prior to its invalidation in late 2015, Grass Valley complied with the EU-US Safe Harbor framework governing the transfer of personal data from the European Union to the United States and the US-Swiss Safe Harbor Framework governing the transfer of personal data from Switzerland to the United States. Going forward, Grass Valley shall comply with the EU-US Privacy Shield framework for transfers of personal data from the European Union and the United States. Grass Valley's participation in the US-Swiss Safe Harbor shall continue in the same manner as it has in the past. Belden Inc., Grass Valley's ultimate parent company, has certified it adheres with the EU-US Privacy Shield Principles of: (i) Notice; (ii) Choice; (iii) Accountability for Onward Transfer; (iv) Security; (v) Data Integrity and Purpose Limitation; (vi) Access; and (vii) Recourse, Enforcement and Liability.

For additional information on the EU-US Privacy Shield program, and to view Belden's certification thereunder, please visit


Grass Valley takes users' privacy very seriously and is committed to comply with the EU Directive on privacy in the electronic communications where it is serving customers in the EU. For this purpose we have developed the following notice which intends to give you all the keys to manage the cookies we collect while you visit our website.

What is a cookie?
Cookies are small files which are downloaded on to a device when the user accesses to certain websites. Cookies allow a website to recognize users, to understand the users' navigation on different websites.

In practice, the website you visit sends information to the browser which then creates a text file. Every time the user goes back to the same website, the browser retrieves and sends this file to the website's server.

Grass Valley Cookies:
Grass Valley intends to ensure that you enjoy your experience on our website. For this reason, when visiting our website, cookies are installed on the computer.

When surfing on our website(s), data logs of your surfing activity may be collected with the purpose of understanding aggregate usage of features and pages.

How long does Grass Valley keep the cookies?
Cookies remain on your computer until you delete them, either manually or through software. You can decide to delete all cookies anytime when going into your browser settings.

Cookies Settings:
If you don't agree with the use of such cookies, you can set up your browser to limit or exclude their use. Your browser may provide you with information and control over cookies. You can set your browser to alert you when a cookie is being used, and accept or reject the cookie. You can also set your browser to refuse all cookies or accept only cookies returned to the originating servers. You can generally disable the cookie feature on your browser without affecting their ability to use our website(s).

For additional information, please write to us at:

Privacy Officer — Legal Department
Grass Valley
3030 NW Aloclek Drive
Hillsboro, OR 97124
United States of America

You may also email us at:


This policy is effective December 23, 2016. We may make and post changes to this statement in an effort to ensure you are clearly informed of any changes in our information handling practices.
Sales: USA +1 530 265 1000 / Canada +1 514 333 1772 / LATAM +1 305 213 8503 / EMEA +44 (0)118 952 3400 / Asia +852 2955 3260 / Customer Support
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