iControl Headend

End-To-End, Video Signal Path and Qoe Monitoring

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iControl Headend Insights & Highlights
Monitoring Hundreds of Channels Across Multiple Headends
Video Signal Path and QoE Monitoring

Monitoring Hundreds of Channels Across Multiple Headends

iControl Headend scales from a local headend solution to a large scale system across multiple local and national headends, spanning hundreds of channels across numerous locations.

Video Signal Path and QoE Monitoring

Correlate, verify and visualize channel delivery and performance
  • Collects alarms from several IP video monitoring platforms and consolidates them into a single environment
  • Visual monitoring and audio/video probing allows channel performance to be verified
  • Allows reduction of false positive alarms and helps reduce the time to repair issues
  • Helps operations personnel to be proactive in delivering quality service to their customers
Rich visual and audio monitoring
  • iControl Headend uses streaming audio and video to depict channel performance across the signal paths
  • Allows operators to see and hear the channels they are monitoring
  • Signal path views can feature embedded audio/video players, supporting a wide range of codecs including MPEG-2 and H.264 video, as well as multiple formats of compressed audio
At-a-glance channel and network diagnostics
  • iControl Headend provides instantaneous feedback about the performance of each service
  • Color-coding helps distinguish valid channels from those impacted by minor, major or critical faults
  • Users can sort channels according to several criteria - helps establish fault patterns and prioritize necessary interventions
  • Alarm management allows channel status to be modified, using operational, maintenance and other models, or subject to detailed schedules
Automated logging and reporting
  • When a signal or network error is detected, alarms are automatically raised and logged to simplify diagnostics and reduce the MTTR
  • Comprehensive, automated daily/weekly/monthly Quality of Experience reports and logs
Detailed, dynamic topology views
  • iControl Headend can present an end-to-end view of the network, using detailed and dynamic graphical depictions of all portions of the network, that can immediately be understood by operators
  • Views can include summary representations, depicting overall network status, as well as detailed, focused representations of specific components