Going Dark Isn't An Option
Incredible Service, Always On
You need to meet uptime requirements for critical operations, support non-critical operations, and simplify overall maintenance planning. With Grass Valley® Customer Service, you have multiple ways to maintain performance, and keep operations up and running smoothly. Grass Valley's suite of agreements help you protect your investments, and improve operational efficiency, so you can identify issues before they become disruptions to your workflow and/or budget.
  • Keeping the lights on, all the time:
    • Your bottom line relies on operational efficiency and system uptime. Grass Valley service agreements provide expert assistance, telephone support, spare parts, software upgrades, and more. With them, you'll reduce downtime, simplify maintenance planning, and enjoy stress-free ownership.
  • Get fast support, around the clock
    • With Grass Valley's Baseline, Preventative, Optimization and Educational Services, you'll have a partner with global expertise and local presence. With 24/7/365 international contact centers, you'll always have an expert by your side to give you the attention you deserve.

Support Agreements: Professional Services - Customer Support Agreements Datasheet

Posted Aug 28 2014 (GVB-1-0199A-EN-DS) File Size: 333.4 KB

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Elite Support Agreement: Customer Support & Professional Services Datasheet

Posted Aug 28 2014 (GVB-1-0071A-EN-DS) File Size: 332.6 KB

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Basic Support Agreement: Customer Support & Professional Services Datasheet

Posted Aug 28 2014 (GVB-1-0070A-EN-DS) File Size: 331.3 KB

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Top Reasons to Buy a Support Agreement

Posted Sep 19 2014 (GVB-1-0210A-EN-TR) File Size: 514.1 KB

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