The first service every customer is entitled to after purchasing a Grass Valley product is a warranty.

After the warranty period ends, Support Agreements are available to enhance and/or extend coverage.

A quick overview of the Grass Valley software and hardware warranty periods are provided below. Please refer to the complete warranty terms and conditions for your region for specific details. Warranty terms and conditions are subject to change without notice.

  • Standalone and Application Software warranty: ninety (90) days following the date of shipment from the factory
  • Embedded Software warranty: fifteen (15) months following the date of shipment from the factory
  • Hardware warranty: fifteen (15) months from the date of shipment from factory
  • Repair warranty: 90 day warranty of Grass Valley repairs
Sales: USA +1 530 265 1000 / Canada +1 514 333 1772 / LATAM +1 305 213 8503 / EMEA +44 (0)118 952 3400 / Asia +852 2955 3260 / Customer Support
Copyright © 2017 Grass Valley Canada. All rights reserved. Legal Terms Privacy Careers About Us Contact Press View All Products