TechPRO Comprehensive Service With On-Site Support

Our TechPRO agreement includes the same services as our ServicePRO offering, as well as on-site technical resolution and spares kit updates.

Key Features

·	Phone support available outside of normal business hours/days for critical problems^*
·	Priority phone-queue access
·	On-site technical problem resolution
·	Advance exchange replacement parts
·	Spare parts kit updates
·	Web-based technical support
·	Software updates
·	Discounted training
·	^*Availability differs by country and product

	Service-Level Agreements Broadcast Professional Services Data Sheet (SVC-3020D-1) File size: 1.2 MB, posted Apr 11 2008
	Service-Level Agreements Network Professional Services Data Sheet (SVC-3021D) File size: 1.1 MB, posted Apr 11 2008

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Data Sheets

Our team of experienced industry experts offers a wide range of support and training services. From 24-hour call centers, local support, and service-program agreements programs to on-site, online, and classroom training, we can help you maximize your investment in talent and technology and minimize your downtime.

·	Support Services
·	Training Courses
·	Worldwide Contact Phone Numbers

With our worldwide sales force, distributors, and resellers, you can get the products you need quickly and easily.

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