Grass Valley offers three levels of support: Foundation, Prime and Prime Plus.
In addition to providing world class products and solutions, Grass Valley, a Belden Brand, offers industry leading customer service and support. Grass Valley combines technology leadership with a unique mix of the industry's largest global and local expertise to enable broadcasters and operators to create, control and connect content wherever, however and whenever it is consumed.
Posted Nov 08 2018 (GVB-1-0681D-EN-DS) File Size: 632.3 KB
GV Care Prime is for those that need access to a comprehensive list of support features, with a focus on high prioritization, uptime and access to advance parts with a fast and responsive service to protect your investment.
Posted Nov 08 2018 (GVB-1-0683D-EN-DS) File Size: 327.4 KB
GV Care Prime Plus for those with complex or critical products and/or solutions, and where the requirement is for the most comprehensive level of service with the very highest priority and responsiveness to support and protect your business goals.
Posted Nov 08 2018 (GVB-1-0684D-EN-DS) File Size: 329.0 KB
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